Elements and Performance Criteria
- Provide support in a chronic disease self management context
- Identify the client's chronic disease conditions and support plan
- Identify impairments, activity limitations and/or participation restrictions that the client may experience due to the chronic disease
- Seek information about the chronic disease and its possible impacts on client health, well being and ability to achieve maximum performance in life situations
- Seek information from the client, supervisor and/or health professional in order to understand current client treatments, and other inputs and supports
- Determine the level and type of support and assistance required according to the client, their support plan, worker roles and responsibilities and organisation policy and procedures
- Actively involve the client in the development of strategies to self manage their chronic disease
- Confirm support plan with supervisor
- Support client in a holistic manner
- Identify with the client the full range of variables that could have an impact on client well being
- Provide support and assistance in a manner that addresses the range of client variables that have an impact on the client's well being
- Support the client to understand the chronic disease condition, within the scope of roles and responsibilities
- Identify and discuss with the client any unmet needs and requirements and make appropriate referral within the scope of work role and responsibilities
- Provide support as part of a coordinated service approach
- Identify the level and type of contribution of health and community services agencies and professionals in supporting the person, including the role of general practitioner or other primary care provider
- Identify the level and type of contribution to supporting the client made by family/care providers
- Identify own communication role and requirements within the support system
- Identify any variations to client's needs, health and/or emotional well being and make appropriate referral
- Identify the appropriate communication and reporting processes within the client's support system
- Identify strategies forworker self care